Our service for you - your partner at eye level

Our support is very important to us. It offers you expertise and personalised advice tailored precisely to your needs. We see ourselves as your partner, so we work hand in hand with you to achieve the best results.

Our support offers both technical assistance and valuable insights into industry trends and innovations. Discover our programme developed especially for you: SUHNER@Work with the innovative on-site concept.

Test our products directly on your workpieces and convince yourself of their performance.

The best place to try out our products is at your workplace. Benefit from our comprehensive process expertise in grinding and abrasive technology. See what’s new and discover more effective and more efficient options. Try our products out on your current projects. Find out how ergonomic tools can boost your productivity. Take advantage of the following benefits:

What are your advantages:

  • Find the best solution at your place: Try out our products directly on the workpiece.
  • Everything from one source: Save process costs by purchasing abrasives and machines from one consultant.
  • First try then decide: Avoid making mispurchases. We have a wide range of abrasives and machines on our vehicles.
  • Personal advice: Our technical experts are personally available for you and support you in finding solutions as well as in the further cycle.
     

Use our free  concept and request our technical consultant.

 

Anmeldeformular Support EN

Anmeldeformular Support EN

Make an appointment by phone or e-mail:

+44 (0)2476 384 333

Make an appointment by phone or e-mail:

+1 706 235 8046 

Make an appointment by phone or e-mail:

+61 (0)296 485 888

Make an appointment by phone or e-mail:

+91 (0)80 27 831 108


Cost improvement with ideal grinding processes

In order to achieve the desired or required sanding result, the combination of abrasives, machine and process is crucial. Our "Suhner handbook for cost-optimised sanding processes" will help you with this.

For us, the parameters are: Cost savings, process optimisation and achieving the required surface finish. Thanks to the wide SUHNER Abrasive range of pneumatic, electric, shaft-driven and battery-powered machines, there are no restrictions when selecting the right abrasives and grinding processes, such as cutting speed.

SUHNER Abrasive supports you in optimising costs and processes.

Download the cost optimiser here

Cost optimiser

 


Telephone helpdesk

We are here for you - your success is our concern.

For all enquiries, whether about articles, availability or more detailed information, our service team will provide you with first-class service. We know that behind every question there is an important concern and we do everything we can to provide you not only with answers, but also with solutions and satisfaction . Your order is our top priority - from production to supply to on-time delivery.

Contact our team today - at SUHNER, your success is our mission!


After Sales Service - our premium service

In the dynamic day-to-day work of industry and manufacturing, it is essential that machines and systems always function reliably. Failures and downtimes can be expensive and severely disrupt the production flow. That's why we at Suhner offer a comprehensive service for repairs and maintenance that is tailored precisely to your needs.

Repairs / overhauls

We carry out your repairs with our own technicians in just a few days, so that the machines are quickly and perfectly ready for use again. To ensure trouble-free operation and reduced downtimes, we also carry out inspections and preventive maintenance work - locally and in your neighbourhood.

Sustainability and caring for our resources are important to us. That's why we ensure that we offer durable machines that are also suitable for servicing and repairs right from the production stage.

Suhner Pick&ReturnService in cooperation with logistics partners

With our practical returns solution, your machine is collected directly from you by a logistics partner free of charge and sent to our Service Centre. The parcel will be collected by the parcel carrier on the next working day (if the order is placed before 4.00 pm). The big advantage: The speedy processing of the return shipment means that necessary repairs or maintenance work can be carried out quickly, so that your machines and systems are ready for use again more quickly. This helps to ensure operational continuity and reduce potential losses due to downtime.

Spare parts - simple, fast and safe

Finding the right spare part product at Suhner is very easy. The correct article number is already shown in the exploded drawings in the instruction manuals - regardless of whether the machine is air-driven, electric or shaft-driven.

It is our endeavour to support you so that SUHNER machines can be operated cost-effectively in continuous use. Original parts prevent premature wear, reduce the risk of accidents, minimise downtimes and maintain the functionality of your machinery.

Our premium service for your efficiency

Our dedicated customer support from SUHNER accompanies you from the first enquiry to the successful implementation of your projects. Discover our news and find out about the latest developments. Do you have any questions? Our customer service team is always just a phone call away to provide you with help and advice. What sets us apart? Fast response times and customised solutions. We see ourselves as your partner in optimising your production processes and increasing efficiency.

Rely on the highest quality with SUHNER at your side!